GTC
TERMS OF SALES
These conditions are concluded between, on the one hand the company - SARL DSA DIFFUSION located at 4 rue des Filles du Calvaire 75003 Paris France - Telephone: 01.42.74.23.10 - email: contact@cotton-park.com. Share capital of 50,000 euros. Trade register No. 400 253 100. Intra-community VAT number: FR 95 400253100. Hereinafter referred to as the Cotton Park establishment located at 4 rue des filles du Calvaire 75003 Paris France and on the other hand people wishing to make a purchase via the website http://www.cotton-park.com - These general conditions of sale apply, without restriction or reservation, to all the products offered on this site. The prices on the website are expressed in Euros and excluding VAT - The VAT applied to all prices is 20% for all sales in metropolitan France.
Concerning the sales of all the site's products for export:
1/ EEC - the customer must provide DSA Diffusion with a valid intra-community number. After verification, we will confirm the shipment of the products with an invoice excluding taxes.
2 Rest of the world - Only shipments by freight forwarders or carriers will allow the company DSA Diffusion to establish an invoicing excluding taxes. All packages must be collected from our address by the freight forwarder.
ORDERS :
Any order implies acceptance of these general conditions of sale. Orders can only be placed between Cotton Park and any commercial natural person. The order can only be registered on the site if you have clearly identified yourself. Any order implies acceptance of the prices and description of the products available for sale. Cotton Park undertakes to honor orders received on the website only within the limits of available stocks. If the product is not available, Cotton Park undertakes to inform the customer by e-mail as soon as possible. You can obtain information on your Internet order by contacting us on 01 42 74 23 10 (cost of a local call in France), or on the "Contact" page of the cotton-park.com site. In order to avoid fanciful orders, the customer chooses an identifier from his first order. This ID must be used for each order. Each person can only have one Identifier which is always linked to a precise e-mail and physical address. The data and personal information communicated to Cotton Park are necessary for the proper management of your order. However, you have a right to access and rectify this data under the Data Protection Act of January 6, 1978 amended by the law of August 6, 2004. To do this, simply write to us at Cotton Park at 4 rue des Filles du Calvaire - 75003 Paris-FRANCE. The Cotton Park company guarantees the quality of the products, as well as their essential characteristics. On the other hand, it is not responsible for the minimal difference that could exist between the photograph of the product intended to increase the information of its customers and the real aspect of this one. A minimum purchase of 24 shirts per order is requested from the customer. Above €500, validation between the customer and Cotton Park will be required by fax, email or letter and a bank transfer may be requested. Cotton Park reserves the right to require a photocopy of an identity document whose details correspond to those of the bank card used for the corresponding transaction, whatever the amount thereof. As soon as the customer has registered and validated his order, he is considered to have accepted knowingly and without reservation the prices, volumes and quantities offered for sale. For its part, in the event of cancellation of the order before delivery, a fixed cancellation fee of €50 will be invoiced to the customer. Cotton Park reserves the right to cancel any order from a customer with whom it has a dispute relating to the payment of a previous order.
DELIVERIES:
Delivery is provided by the Post Office (colissimo) and/or by courier in France and the EEC and by your carrier or freight forwarder in the rest of the world. The cost of transport remains the responsibility of the customer.
Certain events beyond the control of Cotton Park which would tend to delay or prevent and render exorbitant the execution of the order or the delivery, constitute, by express agreement, a cause of suspension or extinction of the obligations of Cotton Park. , at its option, and without compensation for the benefit of the customer if the event in question extends beyond 10 days provided that the customer does not decide to give up his order in the meantime. Are considered as events releasing the seller from his obligation to deliver, force majeure, war, riot, fire, strikes, accidents, impossibility of being supplied and the application of labor law such as in particular the right of alert and withdrawal, the safety obligation weighing on the employer and any other event making it impossible to carry out the order. Cotton Park cannot be held liable for any inconvenience or damage inherent in the use of the Internet network, in particular a break in service, external intrusion or the presence of computer viruses. It is up to the customer to provide exactly all the details necessary for the proper delivery of his order. The customer agrees to be present at his store or place of sale to receive the delivery. By signing the delivery slip, the customer acknowledges having received the number of packages on the latter. The customer has a period of 72 hours to make any complaints as to the conformity of the contents of the package with the order.
RETURNS:
In the event of a RETURN beyond our control, either:
Uncollected parcel, unclaimed parcel, or other...., shipping costs will be requested from the customer for a new shipment. Either for France (see below) and 1.5 times the price displayed for Europe
ATTENTION / During the periods of promotions, sales, free transport, the shipping costs concerning the sending of the ordered product, will be deducted from the refund
- From 1.00 to 50.00 euros of purchase = 7 euros of postage.
- From 51.00 to 115.00 euros of purchase = 10 euros of shipping costs
- From 116.00 to 300.00 euros of purchase = 15 euros of shipping costs
DSA diffusion is not responsible for lost returns, the package must be sent by registered mail with acknowledgment of receipt.
Buyers, non-professional individuals, benefit from a withdrawal period (DDR) of 14 days from receipt of their order to return the product to the seller for exchange within the limits of available stocks. Return costs onto to the customer.
PAYMENTS:
In the event of payment by credit card, when ordering, the customer expressly acknowledges that the communication of his card number to Cotton Park constitutes authorization to debit his account up to the amount of the products delivered. Our site is subject to maximum security with PAYPAL and STRIPE. The payment process is handled by the site.
For a VAD secure payment we inform you that we operate with PAYPAL and STRIPE, a secure banking service. You do not make your payment on our site but on the bank's site. Under no circumstances will your credit card number remain in our possession.
For any payment by check, we ask for a photocopy of 2 pieces of identification in the name and address of the check.
The parcel will only be sent after confirmation of the cashing of the check with our bank. The minimum shipping time is 25 working days. For information, you will receive your package approximately 30 days after receipt of your check.
Thank you for your understanding.
WARRANTY and REFUND:
In accordance with article L121-20 of the consumer code, the buyer has a period of 14 clear days from delivery to request cancellation of the order. This request will be made by letter (we recommend by registered letter with acknowledgment of receipt) accompanied by the product(s) returned in their original packaging, in perfect condition, at the buyer's expense. The returned products will be checked by our department. WARNING: items received retouched, washed, incomplete, damaged or soiled, not folded correctly and not accompanied by their original accessories will not be accepted for return. No refund will be made even on accessories such as socks, bow ties, ties, clutches are not refundable. In the event of abuse, DSA DIFFUSION - Cotton Park will take all necessary measures with the competent legal bodies. If this period normally expires on a Saturday, a Sunday or a holiday or non-working day, it is extended until the first following working day. In this case, the customer will be reimbursed for his purchase after receipt of the product by Cotton Park within 30 days, at his option by check or credit for an amount equivalent to the difference in invoicing. Disputes will be brought before the competent courts.
GDPR: Regulation on the protection of natural persons with regard to personal processing and on the free movement of such data and repealing Directive 95/46 EC
https://www.cnil.fr/fr/reglement-europeen-protection-donnees
The GDPR is a new regulation that aims to strengthen individual data protection rights within the European Union. It replaces the 1995 directive so that data protection is sustainable in the long term in the EU, while unifying national laws
- Consent: no data can be collected without explicit and positive agreement (art. 7)
- Transparency: right to know what their data is used for (art. 13 and 14)
- Right of access and rectification: right of consultation and modification (art. 15 and 16)
- Right to be forgotten: deletion and limitation of data storage (art. 17)
- Portability: right to recover your data to transfer them elsewhere (art. 20)
- Right of opposition: the data subject has the right to object at any time to the processing of their data (art 21)
- Profiling: right not to be the subject of a decision based exclusively on automated processing (art. 22).
- Minimization: management of data only necessary for the actual purpose (art. 5)
- Security: right to have your data systematically protected (art. 32)
- Notification: right to information in the event of data leakage (Art. 33)
COOKIES :
For statistical and display purposes, Cotton Park uses cookies. These are small text files stored on your hard drive to record information about your browsing.
All the content of the Cotton Park site, the graphics, images, texts, logos, gifs and icons as well as their formatting are the exclusive property of the company DSA DIFFUSION - Cotton Park. Any reproduction, distribution, modification, retransmission or publication of these different elements is strictly prohibited without the express written consent of the company DSA DIFFUSION. For any request for authorization or information, please contact us.
COPYRIGHT
Cotton Park is a registered trademark at INPI - All photos and texts are the property of DSA DIFFUSION. Any use of the content of the "cotton-park.com" site, even partial, is strictly prohibited. For any fraudulent use (copying photos and/or text) we may take legal action. The Commercial Court of Paris will have sole jurisdiction.
PRICES
Cotton Park is authorized to modify the prices offered on the site at any time without notice.
All the clauses appearing in these general conditions of sale and all the purchase or sale transactions referred to therein are subject to French law.
Promo code: FIRST10 applicable to any first order from 70 € of purchase on the cotton-park.com site only. Only one offer per household or postal address will be valid for the duration of the offer.
PACKAGING
Shipping costs include packaging, handling and postage. The price offered is based on the weight of your order. We advise you to group your purchases into a single order. We cannot combine two separate orders and you will have to pay shipping costs for each of them. Your package is shipped at your own risk, special care is taken with packages containing fragile products. The customer can ask DSA Diffusion to insure the goods for shipment. This insurance is the responsibility of the buyer.